Frequently Asked Questions

Your physiotherapy questions answered

Find answers to common questions about our physiotherapy services, appointments, insurance, and treatment approach in Rickmansworth.

Common questions

Do I need a GP referral to see a physiotherapist?

No, you don't need a GP referral to see our physiotherapists. You can book directly with us for private treatment. However, if you're claiming through insurance, some policies may require a referral.

What should I expect at my first appointment?

Your first appointment will include a thorough assessment of your condition, discussion of your goals, and development of a personalized treatment plan. This typically takes 45-60 minutes.

How much does physiotherapy cost?

Our standard consultation fee is £65 for a 45-minute initial assessment and £55 for follow-up sessions. We also offer packages for ongoing treatment. Contact us for current pricing.

Do you accept health insurance?

Yes, we accept most major health insurance providers including BUPA, AXA, Vitality, and others. Please check with your insurer about coverage and any referral requirements.

How many sessions will I need?

This varies depending on your condition and goals. Many acute injuries improve within 4-6 sessions, while chronic conditions may require longer-term treatment. We'll discuss this during your assessment.

Do you offer home visits?

Yes, we provide home visits for patients who are unable to travel to our clinic. There may be an additional charge for home visits. Contact us to discuss your needs.

What should I wear to my appointment?

Wear comfortable, loose-fitting clothing that allows easy access to the area being treated. For lower limb issues, shorts are ideal. For upper limb problems, a vest top or loose shirt works well.

Do you treat sports injuries?

Yes, we specialize in sports injury treatment and rehabilitation. Our team has extensive experience with athletes and can help you return to your sport safely and stronger than before.

Can you help with back pain?

Absolutely. We have extensive experience treating various types of back pain including acute injuries, chronic conditions, and post-operative rehabilitation.

What's your cancellation policy?

We require 24 hours notice for cancellations to avoid charges. Late cancellations or no-shows may incur a fee. We understand emergencies happen, so please contact us if you need to reschedule.

What we treat

Sports Injuries

  • ACL tears & reconstruction
  • Runner's knee
  • Tennis elbow
  • Ankle sprains

Back & Neck Pain

  • Lower back pain
  • Neck pain & stiffness
  • Sciatica
  • Postural problems

Post-Surgery Rehab

  • Joint replacements
  • ACL reconstruction
  • Shoulder surgery
  • Spinal surgery

Still have questions?

Our friendly team is here to help. Contact us directly for personalized answers about your specific needs.

Book consultationCall 01923 700 648